Thank you for choosing Elevate With O, LLC for your purchase. We strive to provide you with the best products and services, and your satisfaction is our priority. Please read our refund policy carefully to understand your rights and obligations.
Refund Eligibility: You have a 5-day window from the date of purchase to request a refund. Please contact us at Permissiongranted@elevatewitho.com within this timeframe to initiate the process.
Return Process: Once your return request is approved, detailed instructions on how to return the item will be provided. Make sure the item is in its original condition, unused, and in its original packaging. Include a copy of your proof of purchase with the returned item.
Return Inspection: Upon receiving the item, we will inspect it to ensure it meets the eligibility criteria. You will be notified via email once the inspection is complete, confirming whether your refund has been approved.
Shipping Returns: You are responsible for covering the shipping costs for returned items, as shipping costs are non-refundable. We strongly recommend using a trackable shipping service and purchasing shipping insurance to guarantee the safe return of your item. Please note that Elevate With O, LLC is not liable for lost or undelivered returned items.
Event Ticket Refunds: Refunds for event tickets are nonrefundable under normal circumstances. However, refunds may be issued if the host cancels the scheduled event. We encourage you to carefully review your event details, including date, time, and location, before completing your purchase.
Processing Time: Late or missing refunds may occur. If you haven’t received a refund within 3-5 business days after the inspection confirmation email, please check your bank account. If the issue persists, contact your credit card company or bank, as there may be processing time before the refund is officially posted.
Gift Returns: For items purchased as gifts, a gift credit equal to the value of the return will be issued. The gift certificate will be mailed out once the returned item is received and inspected, provided it is in good condition.
If the gift item was sent directly to the intended recipient or if it was not marked as a gift during the purchase, the refund will be issued to the original purchaser.
Sale Items: Please be aware that sale items are non-refundable. Only regular-priced items are eligible for refunds.
Contact Information: Should you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer service team at Permissiongranted@elevatewitho.com.
Thank you for choosing Elevate With O, LLC. We appreciate your trust in our products and services.
